Privacy Policy

98ok Privacy Policy — Your Data, Protected

Everything you need to know about how we collect your personal information, how we use it, and how we keep it safe — all laid out transparently right here.

Last updated: January 2026

1. Introduction

Welcome to the 98ok platform. Our Privacy Policy explains what information we collect about you when you use the 98ok website and how that information is used.

We believe privacy is a fundamental right. That's why every piece of your information on 98ok is stored with the highest level of security. This Privacy Policy applies to our website, mobile app, and all digital services.

If you do not agree to the Privacy Policy outlined on this page, please refrain from using our platform. Continued use of 98ok will be considered as your acceptance of this policy.

This privacy policy has been prepared in compliance with applicable data protection laws in Bangladesh and follows international best practices.

2. What Information We Collect

98ok collects two types of information — data you provide directly, and data collected automatically while you use the platform.

Data Type Example Collection method
Identity Information Name, date of birth, national ID number Registration form
Contact Information Mobile number, email address Registration form
Financial Information Payment methods, transaction history Deposit/Withdrawal process
KYC Documents Copy of NID/Passport Verification process
Device Information IP address, browser, operating system Automated
Gaming data Game history, betting patterns, wins and losses Platform Operations
Communication logs Support chat, email messages Customer Service

We never store your full bank account number or card number. Payment information is processed exclusively through PCI-DSS certified gateways.

3. How Your Information Is Used

98ok uses your information only for specific, legitimate purposes. We never use your data for unrelated purposes without your consent.

  • Creating and managing your account, and verifying your identity
  • Processing deposits, withdrawals, and other financial transactions
  • Meeting KYC and AML compliance requirements
  • Providing gaming services, bonuses, and promotions
  • Ensuring platform security and preventing fraud
  • Providing customer support and resolving complaints
  • Enforcing Responsible Gaming Policy
  • Improving service quality and developing new features
  • Sending you relevant offers and promotions with your consent

We never sell your data to third parties or share it with outside companies for advertising purposes.

4. Who Your Information Is Shared With

98ok may share your information with trusted third parties in limited circumstances. Any such sharing is always in your best interest and governed by strict contractual agreements.

Recipient Reason Security Measures
Payment processors (bKash, Nagad, Rocket) To process transactions PCI-DSS Encryption
Identity verification agency To complete KYC verification Contractual confidentiality
Game Providers To provide gaming services Data processing agreement
Regulatory bodies and law enforcement Legal obligations Only necessary data
Cybersecurity Partner To detect fraud Use of anonymized data

Outside of the cases mentioned above, your information will not be shared without your explicit consent.

5. Data Security Measures

98ok employs industry-leading technical and organizational measures to protect your personal data.

  • 256-bit TLS/SSL encryption is used for all data transmissions
  • Sensitive data stored on our servers is protected with AES-256 encryption
  • Two-factor authentication (2FA) is available to keep your account secure
  • 24/7 security monitoring and automated threat detection system
  • Regular third-party security audits and penetration testing
  • Employee access to data is restricted to the minimum necessary
  • In the event of a data breach, you will be notified within 72 hours

Please keep in mind — no method of transmission over the internet is 100% secure. It is your responsibility to keep your password confidential and to use a strong one.

6. Cookie Policy

98ok uses cookies to enhance user experience and maintain service quality. Cookies are small text files stored in your browser.

Cookie type Purpose Duration
Essential cookies Maintaining login sessions, security Cleared at end of session
Functional Cookies Remembering language preferences and user settings 1 Year
Analytics cookies Traffic analysis and service improvement 2 years
Security cookies Fraud detection, bot prevention 30 Days

You can manage cookies through your browser settings. However, disabling essential cookies may limit access to certain features on the platform.

7. How Long Your Data Is Retained

98ok does not retain your data longer than necessary. Each category of data has its own specific retention policy.

  • Account information: for the duration the account is active, and up to 5 years after closure
  • Financial transaction records: minimum 7 years as required by law
  • KYC Documents: Up to 5 years after account closure
  • Gaming history: 3 years, or longer if required by law
  • Customer service communications: up to 2 years
  • Log files and cookie data: up to 1 year

Legal obligations may prevent certain data from being deleted before a specified period. Once that period has passed, the data is securely destroyed.

8. Your Rights

You have important rights regarding your personal data, and 98ok fully respects each of them.

Right to KnowYou may request to see what personal information we hold about you.

Right to RectificationYou may request correction of any inaccurate or incomplete information.

Right to ErasureYou may request deletion of your data under certain conditions.

Right to objectIn certain cases, you may object to how your data is being processed.

Right to PortabilityYou may request a copy of your data in a machine-readable format.

Right to RestrictionYou may request that data processing be restricted in certain circumstances.

To exercise any of these rights support@98ok.ws. We will respond to your request within 30 days.

9. Children's Privacy

98ok is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

  • Age verification is mandatory at registration
  • Age is verified during the KYC process
  • Any account identified as belonging to a minor will be closed immediately
  • Any collected data relating to minors will be deleted

If you believe a minor is using 98ok, please notify our support team immediately.

10. International Data Transfers

98ok's servers and service providers may be located in various countries, which means your data may be transferred internationally.

  • Data protection standards of the destination country are verified before any transfer takes place
  • All international data transfers are conducted through encrypted channels
  • Third-party service providers are required to comply with our privacy standards
  • All partners are held accountable through data processing agreements

11. Changes to Privacy Policy

98ok may update this privacy policy due to changes in technology, law, or business operations. All updates will be published on this page.

  • You will be notified by email or through the platform before any significant changes are made
  • The date of any update will always be noted at the top of the page
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy

Please visit this page regularly. We can provide a copy of any previous version upon request.

12. Get in Touch

Contact us for any questions, complaints, or to exercise your rights regarding this privacy policy.

  • Email: support@98ok.ws
  • Live chat: click the chat button at the bottom-right of the platform
  • Response time: typically within 24 hours, up to 30 days for complex requests

Our dedicated privacy team is available seven days a week to answer your questions.


Our Commitment to Protecting Your Data

Privacy is ensured at every level at 98ok

End-to-end encryption

Every transaction and piece of personal information you share is protected by 256-bit SSL/TLS encryption — no one can intercept or read your data in transit.

No data selling

98ok never sells your personal information to third parties. Your data is used solely to provide our services.

Regular security audits

Independent security experts regularly audit our systems to ensure your data remains as secure as possible.

Your control

You can view, correct, or request deletion of your information at any time. Your data belongs to you.

Licensed Platform

98ok is a licensed and regulated platform. We manage your information in full compliance with all legal obligations.

24/7 Support

Our dedicated team is available 24/7 for any privacy-related questions. Expect a prompt response.


Enjoy 98ok safely

Enjoy the best gaming experience with your privacy fully protected. Open an account today and play with complete peace of mind.

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