Play for fun, not out of habit. At 98ok, we're always here to help you keep your gaming experience safe and balanced.
Responsible gaming means approaching gaming as a form of entertainment — not as a source of income or a solution to life's problems. 98ok believes every player should know their limits and stay within them.
Millions of people in Bangladesh enjoy online gaming. However, without the right knowledge and awareness, it can sometimes become a problem. At 98ok, we are committed to responsible play — ensuring every member has a positive experience on our platform.
We want you to play for fun and play with awareness. Enjoy gaming while keeping your family, work, and financial wellbeing as your top priority. 98ok's responsible gaming tools and guidelines are here to help you maintain that balance.
Remember — gambling is strictly for adults aged 18 and over. If you feel gaming is having a negative impact on your life, use the tools below or get in touch with our support team.
Gaming is never a solution to financial problems. Chasing losses with bigger bets creates a dangerous cycle.
If you notice these signs, it's important to take action right away
Spending beyond your set budget or borrowing money to gamble are early warning signs of a problem.
Chasing losses by placing larger bets and repeating this pattern over and over.
Gaming is affecting your family responsibilities, work, or studies.
Hiding your gaming habits from family or friends, or lying about them.
Turning to gaming as the only way to deal with anxiety, depression, or loneliness.
Repeatedly returning to gaming despite wanting to stop, and feeling unable to stay in control.
Gaming is disrupting your sleep or causing you to skip meals and neglect your daily routine.
Gaming has drained your savings, led to borrowing money, or left you unable to pay bills.
Feeling restless, irritable, or anxious when not gaming — and only finding relief through gaming.
If you notice any of the signs above, don't ignore them. Reach out to the 98ok support team or use the self-help tools below.
Use our dedicated tools to keep your gaming in check
Set a maximum deposit limit — daily, weekly, or monthly. Lowering your limit takes effect immediately; increasing it requires a 7-day waiting period.
Set a maximum time limit for each gaming session. When the time is up, the platform will automatically remind you to take a break.
Take a gaming break for a set period — anywhere from 24 hours to 6 weeks. Your account stays active during this time, but placing bets will not be possible.
Deactivate your account for 6 months, 1 year, or permanently. All promotional communications will also be paused during this period.
Gaming will automatically stop once you've lost a set amount. This is one of the most effective ways to protect your finances.
At regular intervals, a summary of your total time and spending will appear on screen to help you make informed decisions.
These tools can be activated at any time from your account settings. If you need assistance, contact our support team.
Follow these habits for responsible play
Answer the following questions honestly. If most of your answers are "Yes," consider reaching out for support.
Your Results: 1–2 "Yes" — Stay cautious. 3–4 "Yes" — Use our protection tools. 5 or more "Yes" — Contact our support team immediately or activate self-exclusion.
You're not alone — we and our specialists are always here for you
Chat with our team via live chat any time, day or night. Your privacy is fully protected.
Email us at support@98ok.ws and we'll get back to you with detailed assistance within 24 hours.
We can help connect you with addiction specialists. Support is available, even anonymously.
To activate self-exclusion or limit settings, go directly to your account settings or reach out to our support team.
Keep in Mind: Asking for help is not a weakness — it takes courage. Your well-being and your family's happiness matter far more than any gaming win.